Job Description :
ForgeRock Administrator for the State of Connecticut
Location: Hartford CT
Duration: 12+ Months
Client: CT DAS

About the Role
The ForgeRock Administrator will lead the ongoing development of a one-stop IAM solution for the enterprise using ForgeRock technologies. The successful candidate will have a proven record of improving processes and adoption using ForgeRock. The administrator will work closely with our cross-functional project team focused on driving the end-to-end product lifecycle of the tool. The role with our team is part technical project manager, part developer, part administrator, and part analyst as you will be responsible for the executing on the transition to and day-to-day configuration, support, and improvement of ForgeRock.

Experiences Required for This Role
ForgeRock Administration – At least 3 years of experience and use cases with the following:
Experience in designing, deploying and supporting large scale Identity and Access Management solution for the web
Thorough knowledge of ForgeRock technology comprising all modules, and a deep understanding of deployment architecture
HANDS ON experience with SSO and Federation using SAML, OAuth and OIDC; MFA, Risk Based Authentication, Progressive Profiling
Real production-system based knowledge and experience of DevOps with containers using Docker and Kubernetes (AKS preferred)
Working experience of administering cloud platforms (Azure is preferred)
Experience in troubleshooting issues, managing logs, monitoring system components and performance, maintaining cloud artifacts, docker images, file-based configurations
Use of modern CI/CD tools for delivery and automation
Good understanding of integration patterns and best practices
Experience with the following:
o o Databases: MySQL, PostgreSQL, MS SQL Server, or Oracle
o o Operating Systems: Windows, Linux (Ubuntu, RHEL/CentOS)
o o SOAP/REST client: SoapUI, Postman, ARC
o o Languages/Frameworks: Java, JavaScript, React/Vue
Digital Platforms, Tools and Discipline – At least 3 years of experience and use cases with the following:
Working with large, enterprise-model Salesforce environments
Handling all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
Administering regular internal system audits and prepared for upgrades
Coordinating the evaluation, scope, and completion of new development requests
Working independently with members of the user community to define and document development requirements
Using of productivity and analysis tools to manage iterative delivery: JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
Practical ITIL knowledge and experience

Knowledge, Skills, and Ability
Project Management
Excellent project management skills and a positive attitude
Knowledge of security, logging, auditing, policy management, performance monitoring, KPI monitoring for end-to-end process execution
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Explaining complex technical issues to business owners in an easy to understand manner and recommending clearly thought-out solutions
Ability to assess the impact of new requirements on ForgeRock.com and all upstream and downstream applications, systems and processes
Ability to design and implement new processes and facilitate user adoption
User stories and acceptance criteria writing for complex agile deployments
Developing solutions by designing system specifications, standards and programming
Contributing towards technical solution design

Client : State of Connecticut