tanishasystems
Boston, MA
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Job Description :
Broad understanding of Windows 10 and mobile operating systems (Ipad /Iphone in corporate setting) and the ability to lead change in a large complex desktop environment.
Experience with Modern cloud desktop management experience including technology such as Microsoft Intune and Windows Autopilot
6+ years of experience in provisioning, migrating, and managing end user computing and related services with added advantage of supporting Microsoft AVD Instances
6+ years of experience with Microsoft infrastructure technologies including Active Directory, systems management
Provide technical engineering support across our enterprise for end-user computing platforms for desktops, laptops, and mobile devices, device configuration, and technical refresh.
Strong communicator Must be able to communicate across all levels of the organization and articulate details of a solution, problem or initiative in both a technical and non-technical context
A positive, collaborative, Can do attitude is required
Job Title: Field Services Engineer
Location (Full Address): As provided below.
Mode (Fulltime/ Contract): Contract
Buy Rate: $ 30 per hr.
Is remote option available during COVID: Day1 Onsite Job
Locations:
  1. Service Center
    600 Larch Street
    Scranton PA 18509-2899
  1. Lehigh Valley Service Center
827 Hausman Rd
Allentown PA 18104
Required Skillsets
  1. Schedule engineers to travel to remote sites.
  2. FS tech escalation point of contact.
  3. Implement and administer the Starter and Leaver Process ie issue / return of laptps, desktops, peripherals, Printers, docking stations, while working with Asset management team to maintain the CMDB.
  4. Hardware troubleshooting like Memory management, additional hard drive set /Ram set up etc...
  5. Manage and maintain the SLA for FS tickets out of Cherwell.
  6. SPOC for asset retrieval and disposal with coordinating with collection agencies and Warehouse.
  7. SPOC for remote sites within PPL - ie, interface with business users and gather need for support from remote sites.
  8. Presentation and Excel skills required.

Additional skillsets that would be great to have
  • Specific knowledge and understanding of Microsoft SCCM and/ or Tanium
  • Application of AI technologies that drive out insights in the End User compute space which result in efficiency, or user experience enhancements

,
Akash Choubey
Account Manager- TAG
Tanisha Systems, Inc
99 Wood Ave South, Suite # 308, Iselin, NJ 08830
Phone Ext. 379
Email:


Client : Tanisha Systems
             

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