cyitechsearch
San Jose, CA
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Job Description :

Essential Job Functions

Essential job functions include, but are not limited to the following:

  • Coordinate closely with Sales –
    • Responsible to align solution design with the customers’ technical and business requirements
  • Demonstrations and Proof-of-Concepts –
    • Responsible for identifying customer needs and documenting the solution to effectively work with an ECM Solutions Engineer to demo the solution or provide the proof-of-concept.
  • Technical Proposal / RFP Preparation –
    • Responsible for managing the RFI/RFP process and the final response.
    • Duties include pre-bid meetings, phone conferences, etc.

    • Competencies (Knowledge, Skills and Abilities)

      • Experience providing solutions relating to business process improvement
      • Experience servicing internal and external customers
      • Experience working with external vendors/ partners
      • Experience with Solution or Strategic Selling
      • Excellent interpersonal and communications skills Strong listening skills; ability to understand customers’ needs and equate them to Konica Minolta ECM solutions
      • Ability to execute within a team structure
      • Ability to collaborate with internal partners and external vendors
      • Strong knowledge of ECM products/services; Kofax Ascent Capture, Hyland OnBase and SharePoint preferred
      • Strong knowledge of Microsoft Word and Excel
      • Strong knowledge of CRM tools; Salesforce.com a plus

      • Experience, Educational Reqts and Certifications

        • Four- year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experience
        • CDIA+ Certification Required – Successful completion is required during Introductory Period
        • AIIM ECMp Certification Required – Successful completion is required in the first 30 days of employment
        • Three to five years of experience in complex sales
        • Three to five years of experience in the ECM or a related industry
             

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