Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Two Submittals - Market rate based on experience
Oversee and control comprehensive IT Systems and programs in alignment with the strategic goals of the agency to monitor, provide corrective measures for errors and produce strategies for new requirements.
The System Administrator (SA) serves as the highest-level technical experts. The administrator uses advanced enterprise operations systems and coordinates with teams of IT specialists, analysts, administrators, and developers to operate and maintain a large IT enterprise that supports over 10,000 social services staff across the Commonwealth. The administrator is responsible for four fundamental areas across multiple platforms:
Managed File Transfers: The administrator will work as a team to develop new transfer jobs to meet business needs, security requirements and operation standards. This will require knowledge of secure transfer protocols, LINUX file / folder permission and a comprehensive understanding of the Software Development Life Cycle (SDLC). This includes, but is not limited to, Cloud, SAAS, and Low-Code application platforms, and also includes development of the GoAnywhere Product.
Batch Management: The administrator will provide support services for the production scheduling system and batch execution, currently using BMS Control-M being supported by Virginia Information Technologies Agency (VITA).
Monitoring: The administrator will use an integrated, advanced suite of software tools and IT Infrastructure Library (ITIL) best practices to monitor, detect, alert, control, and respond to outages related to LINUX / Windows server, network glitches, job failures and software issues.
Service Desk Support: The administrator provides expert support to customers and other staff for the systems they monitor. This includes the ability to research failures, provide next steps for resolution to users, take actions to resolve issues, and evaluate actions needed to prevent recurring problems.
The system administrator has proficient knowledge of multiple platforms and file transfer processes with the ability to develop solutions based on business requirements.
The system administrator designs, writes, tests, debugs / troubleshoots, and maintains processes required for the successful communication of files with both internal and external trading partners.
The system administrator will be responsible for the management and maintenance of the Operations Documents and Runbooks/Playbooks
The position responsibility will include the preparation of system documentation and configuring file transfer solutions to deliver quality, cost effective and timely deliverables according to the departments lifecycle development approach (SDLC). This includes:
? Clarifying requests for enhancements or systems changes with Application Development, Security Operations (SECOPS), System and Business Analysts.
? Analyzing user requirements, documents and requests to develop effective automated solutions.
? Maintaining production transfer solutions, system configurations, unit test plans, and other supporting technical documentation.
? Following coding and documentation standards through a review process.
In addition to these major areas of responsibilities, the administrator will support other operational duties as assigned.
GoAnywhere - MFT
Required
5
Years
GoAnywhere - Development
Required
5
Years
Batch Management
Required
5
Years
CMDB Experience
Required
5
Years
ITIL v4 Foundations
Highly desired
3
Years
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.