Position: .Net Developer with Production Support Experience
Location: Philadelphia, PA
Job Description:
· Monitor application alerts and troubleshoots problems. Manage job scheduling tools and monitor repair activities.
· Maintain daily logs of application issues and maintenance activities.
· Contribute to business meetings and report on issue status.
· Address customer issues promptly and accurately.
· Resolve application outage problems within the defined schedules and service level agreements. Manage/Handle the outage bridges along with other operational teams and stakeholders.
· Analyze root causes of application outages and provide resolutions.
· Manage the change management calls and perform data center traffic shaping.
· Write and execute scripts to automate the application critical alerts. Provide a status update on daily standup calls.
· Configure alerts based off of Kibana and Python scripts.
· Knowledge on AWS lambda, Cloudwatch logs, RDS logs, Microsoft Azure logic apps.