Position: Director of Technology Infrastructure || Onsite work in Austin, TX (Local only Of TX )
Location: Onsite work in Austin, TX (Local only)
Duration: 6-12 month CTH
Visa: USC, GC, GC EAD
Job Description
The Director of Technology Infrastructure is responsible for overseeing the design, implementation, and management of the organization s technology infrastructure. This role involves strategic planning, ensuring the reliability and security of IT systems, and leading a team of IT professionals to support the organization s goals. The director will collaborate with various departments to align technology initiatives with business objectives.
Critical Duties:
- Provide strategic direction for the Cloud Engineering, System, and Network Operations team
- Oversee Information Technology infrastructure services, including Azure, Active Directory (AD), Domain Name System (DNS) for both internal and external use, Microsoft O365, databases (e.g., MS SQL), email services (e.g., Exchange online), and collaboration tools (e.g., SharePoint)
- Responsible for network services (e.g., switches, routers, load-balancers, and firewalls pertaining to LAN and WAN services)
- Compiles internal technical requirements and otherwise participates in the requests for proposals for requested IT solutions up to and including collaborating in the development process in support of internal and external business applications
Essential Duties (other duties may be assigned):
- Manages budgets (forward looking as well as actuals)
- Responsible for data center facilities as well as cloud infrastructure and development environments
- Responsible for managing capacity, performance, and availability of these services
- Supports internal and external audit requirements
- Responsible for backups and monitoring of systems and applications consistent with their service requirements
- Manages vendor negotiations and contracts pertaining to these services
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:
- Technical Capacity.
- Personal Effectiveness/Credibility.
- Thoroughness.
- Collaboration Skills.
- Communication Proficiency.
- Flexibility.
Education/Experience:
- BS/BA Degree in CS, MIS, or Business Administration or equivalent experience.
- 10+ years of related industry experience; prior background in a dynamically changing environment desired
- Demonstrated effective experience in technical staff management and leadership
Knowledge, Skills and Abilities:
Knowledge of:
- Project management methodologies such as Agile
- Best practices IT Service Management such as ITIL
- Microsoft technology stack including Server, SQL, Exchange, and SharePoint
- Networking technology including routers, switches, firewalls, and load-balancers
- Professional understanding of Cloud infrastructure
Skill in:
- Proven track record of developing and implementing IT best practices and procedures
- Managing highly technical teams of Cloud engineers, System, Network, and Database administrators
- Excellent oral and written communication skills
- Strong organizational, interpersonal, analytical, leadership, and presentation skills
Ability to:
- Work independently as a self-starter and a strong problem solver
- Handle multiple high priority project with a keen attention to detail
Certificates and Licenses
Microsoft, ITIL, and Cisco certificates a plus
Supervisory Responsibilities:
Will manage the Infrastructure Services team consisting of Cloud Engineers, Network, Database, and System Adminstrators.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel or crouch. The employee must be able to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice