Job Description :
Role: IT Service Delivery coordinator
Location: Media PA
Duration: 6 Months
Job Description:
Principal Duties :
Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution.
Manage proactive ready-for-business checks, identify and fix gaps, and respond promptly to failures.
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.
Partner with development teams to drive stability, operational excellence, and a culture of efficiency.
Respond to regulatory and compliance issues with urgency.
Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues.
Review, execute, and verify production changes in strict accordance with procedures defined in change documents.
Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.
Skills required:
Bachelor’s degree in Computer Science
Understanding - of server, storage, MQ, and application technologies (Java, .NET, C++)
Able to troubleshoot, problem solver, analytical
SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
Knowledge on Scripting skills, like Perl, Python, or UNIX shell.
Excellent spoken and written English communication skills.
Thanks & Regards,
Vijayakumar R
Talent Acquisition Specialist
Work Ext: 423 | Dir
Email: .