Job Description :
Role: Application Support

Location: Media, PA (No remote work)

Duration: 6 Months

Job Description:
Job Summary: The Application Services Intern will develop, test, implement, document and provide hyper-care and support for custom built and packaged core business applications.

Principal Duties: • Develop software utilizing agreed upon Wawa standards. • Develop and execute technical test scripts to ensure a high level of success during user acceptance testing. Perform integrated testing where possible. • Support the implementation of applications by packaging the release, documenting dependencies, creating support documentation, and following all standard communication processes. • Install vendor solutions, documenting Wawa specific installation and upgrade steps, and executing the installation/upgrade package. Work with project manager and/or end user to meet timelines and perform basic smoke testing of the application. • Monitor support queue and respond in a timely manner to troubleshooting requests. Maintain metrics as agreed. • Maintain technical support documentation with up to date processes and procedures. • Follow all processes identified by IT Service Management including but not limited to change management, problem management and incident management • Apply ITPS Security standards and practices within our corporate and store infrastructure.

Essential Functions: • Ability to work well individually as well as in a team environment • Ability to work with moderate supervision • Detail oriented and above average organizational skills. • Good analytical and problem solving skills • Ability to handle multiple tasks simultaneously and independently • Good oral and written communication skills • Good customer service skills • Good interpersonal skills • Self-starter with demonstrated ability to research problems • Proven ability to quickly and independently learn existing and new database technologies

Minimum Requirements
Basic Qualifications: • Pursuing Bachelor’s degree in Information Technology or a technical discipline preferred • Exposure to one or more of the following: • Sharepoint • Java Script • JQuery • .Net • Web services • Nintex • Python • C# • SSRS, SSIS • ObjectiveC • Java • T-SQL • Shell scripting • MySQL, SQL Server • ABAP, WebDynpro • HTML5 • OData

Thanks & Regards,

Vijayakumar R

Talent Acquisition Specialist

Work Ext: 423 | Dir