Job Description :
Job Title : DevOps Lead/Release Manager
Location: Morrisville, NC
Duration: 6 Months initial, will extend
Interview: Phone/SKYPE
Manager notes:
It is NOT a Release Manger type and NOT
administrative. They are preparing for release, migrating to Azure (they do
have some AWS however This person is pushing changes, patches and QA.
Azure and JIRA are the calling cards for this. They have ServiceNow and are
heading down the road to implementing it.
The DevOps Release Manager has an overall knowledge and understanding of
Dev-Ops that serves as a strong base for technical expertise in a specific
product or program.
Under direct supervision of the Director of Technology the Dev-Ops Manager
is responsible managing all change and release management for Client
Statewide owned and operated facilities. This primarily includes the release
and change management including verification from vendors for all system and
operations changes with Customer Service Center and Quick Pass. This role is
also responsible to support quality assurance of toll collection system to
help maximize revenue collection efficiency within Client. Able to identify
best practices and standards for setting up Dev-Ops process for Client. May
function as a niche technical SME. Advanced experience in the required
technical subject matter. Proven experience with a technical specialty
across large and complex implementations and systems.
Experience in change management tools to streamline issue tracking process
Expertise in change management tools like ServiceNow Helix, Cherwell etc.
Experience in facilitating change management and configuration management
boards and governance processes
Experience in developing process for planned and emergency changes in
coordination with different project stake holders
Knowledge in deploying software for container-based application using
Knowledge and experience with deploying software using data exchange and
object notation formats such as JSON and XML
Knowledge and experience deploying secure code and working knowledge of
OWASP principals
Ability to consult with other teams to advise on for new capacity or
expansion projects to ensure changes and releases are planned with
Ability to work with quality assurance audit of service providers to ensure
KPI are met or exceeded
Fluent in Microsoft Office, project schedule and other related tools
required to manage project.
Ability to work with diverse groups, the general public, consultants, and
staff, with sensitivity to their needs, priorities, promises made and commit
Ability to work effectively in both as self-starter and in team environment.