Job Description :
Job Details
Job Description

Role Purpose
The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes

Do

  • Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
    • Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring
    • Manage the IT infrastructure as per the requirement of the supported software code
    • On-board an application on the DevOps tool and configure it as per the clients need
    • Create user access workflows and provide user access as per the defined process
    • Build and engineer the DevOps tool as per the customization suggested by the client
    • Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
    • Leverage and use tools to automate testing & deployment in a Dev-Ops environment
  • Provide customer support/ service on the DevOps tools
    • Timely support internal & external customers on multiple platforms
    • Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
    • Ensure adequate resolution with customer satisfaction
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved
    • Troubleshoot and perform root cause analysis of critical/ repeatable issues

Deliver

No Performance Parameter Measure
1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Timely customer resolution as per TAT
Zero escalation
Mandatory Skills: DevOps . The expected compensation for this role ranges from $25,000 to $50,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
             

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