Job Description :
Main tasks in the following areas: Hardware installation and delivery (new computers, monitors, docking stations, accessories, etc Maintaining loaner laptop pool (clean, wipe and/or reimage/reload) User equipment moves within the office (disconnect equipment, relocate and reconnect, retrieval) Facilitating user transfers between offices (assist with data copy, backups, equipment transfer process) Contact Dell for warranty repairs (Disk, Memory, Batteries) Staging and imaging computers (unboxing, setup in staging area, image machines using Client's process) Maintain equipment records in inventory and stock Asset management systems Windows OS System Image Deployment ITSM ticket system experience Hardware/ Software troubleshooting and repair skills on: PC's Laptops Outlook & Microsoft application basic troubleshooting. Other tasks as directed by the supervisor.