Hi Dear,
This is regarding an excellent job opportunity with my client.
Position: Desktop Support Specialist
Location: Rocky Mount, NC
Duration: 12 Months
Either Webcam Interview or in Person
Responsibilities:
· Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment.
· Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
· Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
· Works with Data Centre Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
· Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
· Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
· This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
| | Skill | Required / Desired | Amount | of Experience |
| • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. | Required | 7 | Years | |
| | | | | | | | | |
| • Installing and imaging new computers and loading of appropriate software for customers. | Required | 7 | Years |
| • Installing local and network printers and other peripherals and configuration of same. | Required | 7 | Years |
| • Migrating data and user profiles. | Required | 7 | Years |
| • Documenting process and procedures related to technical field support activities. | Required | 7 | Years |
| • Demonstrates knowledge and a working experience with ServiceNow call tracking system. | Required | 7 | Years |
Please send me your updated resume and expected pay rate.
,
Mayur Jadhav
Recruiter
tCognition: Relentless Pursuit of Excellence
70, Kemble Street, Boston, MA – 02119
Phone
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