Job Description :

Job Title: Desktop Support Engineer - Emerging Technologies  

Location: Atlanta, GA 30308 

Duration: 8-12+ Months with possible extensions 

Interview Process: Phone/WebEx 

Local candidates only – not a remote or virtual position 

Flexible work hours, possible OT.  

Daily driving to various retail locations is required and is dependent on scheduled projects and support requirements.
Must have a valid Driver's License and be able to carry / lift 50-75 lbs. 

 Required Skills: 

Desktop Support Engineer: 

Emerging Technologies: 


IP Networking: 

Field service exp: 

 Top 5 Skills / Additional Job Posting Description Details * 


2 IP Networking 

3 Field service experience  

4 Customer service  

5 Time management   

 Roles & Responsibilities:  

1) Remote support of Windows XP, Windows 7, Windows 8, iOS.  

2) Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified.  

3) Resolution of blue screen errors and security issues.  

4) Support for/with MobileIron or comparable Enterprise Mobile Device Management tools. 

5) Support of wireless connectivity including dropped calls, modems, and VPN.  

6) Support for Exchange Active Sync (EAS).

7) Printer support.

8) RSA token support. 


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