Job Description :

Job Title: Desktop Support - Emerging Technologies

Job ID: 38000

Location: Springfield, MO 65806

Duration: 24-36 Months

Interview Process: Phone/WebEx 

Candidate required to be a U.S. Citizen or U.S. National

Local candidates only – not a remote or virtual position -Flexible work hours, possible OT. Daily driving to various client locations. Must have a valid Driver's License and be able to carry / lift 50-75 lbs.

Required: MVR check must be conducted.

Required Skills: 

Desktop Support:

Imaging/Deployment/Troubleshooting:

IP Networking:

Field service exp:

Top 5 Skills / Additional Job Posting Description Details * 

Priority Job Skills

1 Imaging/Deployment/Troubleshooting

2 IP Networking

3 Field service experience

4 Customer service

5 Effective Time management / Needs to be able to work independently and in a team environment.

6. Good Oral and written communications skills.

Roles & Responsibilities:  

1) Remote support of Windows XP, Windows 7, Windows 8, iOS.

2) Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified.

3) Resolution of blue screen errors and security issues.

4) Support for/with MobileIron or comparable Enterprise Mobile Device Management tools.

5) Support of wireless connectivity including dropped calls, modems, and VPN.

6) Support for Exchange Active Sync (EAS).

7) Printer support.

8) RSA token support.

             

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