Job Description :

Job Title: Desktop Support 

Job ID: 36928 

Location: Bellaire, TX 77401 

Duration: 12-36+ Months with possible extensions 

Interview Process: Phone/WebEx 

Number of Positions: 1 

Local candidates only – not a remote or virtual position -Flexible work hours, possible OT. 

Must have a valid Driver's License and be able to carry / lift 50-75 lbs.  

Required Skills: 

Desktop Support: 

IP Networking: 

Troubleshooting (Windows, iOS):

Field service exp: 

Customer service exp: 

Top 5 Skills / Additional Job Posting Description Details * 

Priority Job Skills 

1 Imaging/Deployment/Troubleshooting 

2 IP Networking 

3 Field service experience 

4 Customer service 

5 Time management 

Roles & Responsibilities:  

1) Remote support of Windows XP, Windows 7, Windows 8, iOS.  

2) Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified.  

3) Resolution of blue screen errors and security issues.  

4) Support for/with MobileIron or comparable Enterprise Mobile Device Management tools.  

5) Support of wireless connectivity including dropped calls, modems and VPN.  

6) Support for Exchange Active Sync (EAS).  

7) Printer support.  

8) RSA token support. 

             

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