Job Description :

Title: Desktop Engineer
Location: Austin, TX (Remote During Covid)
Contract: 12 mo. with high potential to extend
Worker will perform these Tasks:
•  Implement and administer Microsoft System Center Configuration Manager security policies, patching standards, and procedures in coordination with TxDOT Security and Information Security Service Component Provider.
•  Administer Microsoft Endpoint Manager Admin Center and similar applications.
•  Interface with Service Provider support as needed, including opening tickets with TxDOT vendors when support is needed.
•  Advise (or manage) any upgrade or configuration change of an existing operating system
•  Test new versions of machines, operating system, and software prior to recommending the implementation of these products for TxDOT.
•  Work with and provide input on solutions from TxDOT and Endpoint Solution Architects.
•  Provide Desktop L3 support for TxDOT.
•  Work with Applications tower to implement any Endpoint application changes and upgrades.
•  Manage ticket queues as appropriate.
•  Create / Advise on processes.
•  Participate on call rotation.
•  Ability to work with Multiple vendors.
•  Assist in audit processes.

Client : N/A


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