Job Description :
Placement Role Desktop Engineer (SATA/M.2 SSD, CPU/RAM) in Hillsboro, OR
Job Title: Desktop Engineer (SATA/M.2 SSD, CPU/RAM)
Location: Hillsboro, OR 97124 (At onsite (no remote))
Duration: 12 months
Minimum years of experience required? 3-5 yrs
Position overview:
Duties include hardware installation/configuration along with putting Windows OS on client devices.
Advanced break-fix support of software / hardware issues for clients.
Managing and tracking of devices via customer supplied tracking sheets.
Managing and tracking of inbound/outbound shipments internationally.
Managing and tracking of hardware inventory.
Data entry for inputting platform details into external facing documentation.
Required skills :
Knowledge of MS Office Suite
Strong attention to detail
Data Entry
Excellent customer service skills
Excellent verbal and written communication skills
Ability to multitask with no loss of performance
Ability to follow processes and procedures
Flexibility required and the willingness to change directions within an hour, sometimes less.
Travel between buildings is required daily.
No permanent desk/home location, every day is a different task with a different customer.
Track work using a ticketing system
Technically astute to be able to handle a variety of situations including:
Windows imaging
Windows OS troubleshooting advanced
Hardware experience with SATA/M.2 SSD as well as CPU/RAM installation
Driver/OS debugging experience preferred but not require
Nikhil Thakur - IT Recruiter || ITBrainiac, Inc.
Phone: EXT 165

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