Job Description :
  • Management of general IT Operations and services for multiple sites including adds, moves, changes, monitoring and reporting as assigned by Management team.
    This position is the primary for sites in: Groveport, OH
  • On call to respond to site support after hours
  • Proficiency in Win10, Office 2016/365, Server 2012, Active Directory, DNS, MS SCCM
  • Networking, Cabling, Tone, Tracing cables
  • Working with Dell workstations, Laptops, MS Surface products
  • Proficiency with RF devices (handheld Intermec CK3, Truck mounted VM1 Thor)
  • Proficiency working with Zebra ZT510, 105SL printers
  • Familiarity with troubleshooting Cisco IP phones and Wireless Access Points
  • Supporting Shipping workstations with UPS WorldShip
  • Service Now (ITSM)

 

EXPERIENCE AND REQUIRED SKILLS

 

  • Bachelor's degree in Computer Science or related field preferred
  • Directly related work experience may be substituted for degree
  • IT Certifications a plus
  • 3-5 years’ experience providing technical support for systems with software and hardware components.
  • Strong technical attitude and ability to quickly learn and apply technical knowledge
  • Excellent troubleshooting and problem solving skills
  • Ability to multi-task in an interrupt-driven environment
  • Ability to work without supervision
  • Good communication skills
  • Strong customer service skills
             

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