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Desk Side Support / IT Technician 22-86037
Broomfield, CO
Broomfield
CO
80021
Date
: Sep-08-22
2022-09-08
2023-08-29
Desk Side Support / IT Technician 22-86037
Broomfield, CO
Sep-08-22
Work Authorization
US Citizen
GC
H1B
GC EAD
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Junior
Rate/Salary ($)
:
Market
Duration
:
Contract
Sp. Area
:
Sys Admin, IDM, Cyber, Sec OPS
Sp. Skills
:
Real time programming
Consulting / Contract
CONTRACTOR
Required Skills
:
desktop, hardware, firmware, windows, PC,
Preferred Skills
:
Domain
:
Work Authorization
US Citizen
GC
GC EAD
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Junior
Rate/Salary ($)
:
Market
Duration
:
Contract
Sp. Area
:
Sys Admin, IDM, Cyber, Sec OPS
Sp. Skills
:
Real time programming
Consulting / Contract
CONTRACTOR
Required Skills
:
desktop, hardware, firmware, windows, PC,
Preferred Skills
:
Domain
:
tanishasystems
Boston, MA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Job Title: Desk Side Support (Level 1)
Location: Cary,NC
Job Description
Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices. Hands & feet support for network and server equipment as well as any IT related projects.
Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
Backing up and restoring user data, settings and associated systems administration activities
Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts
Assist on Incident and Problem management activities
Be available for On-call support on need basis & as business demands
Adhere to ticket response and resolution SLA's as agreed upon with the customer
Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc)
Strong Microsoft Operating System installation and troubleshooting skills
Experience-based Windows support
Configuration/imaging
Installation environment
General Windows OS troubleshooting
Hardware support and troubleshooting
Troubleshooting hardware issues
Replacing desktop/laptop hardware
Installation of peripheral devices
Client :
HCL Technology
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