IT Help Desk/ On call Support

Ontario, CA Ontario CA 91761

Date : Nov-01-23

IT Help Desk/ On call Support

Ontario, CA

Nov-01-23

Work Authorization

US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Junior

Rate/Salary ($)

:

$60k - $130k/year

Duration

:

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

System Admin

Permanent Direct Hire

Direct Client Requirement

Required Skills :

IMAGE, IMAGEING, SCCM, ACTIVE DIRECTORY, SERVICENOW, SERVICE NOW, TICKETING SYSTEM, TICKETING, LAPTOP, DESKTOP, WINDOWS, HARDWARE, SOFTWARE, MICROSOFT

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Junior

Rate/Salary ($)

:

$60k - $130k/year

Duration

:

Sp. Area

:

Sys Admin, IDM, Cyber, Sec OPS

Sp. Skills

:

System Admin

Permanent Direct Hire

Direct Client Requirement

Required Skills :

IMAGE, IMAGEING, SCCM, ACTIVE DIRECTORY, SERVICENOW, SERVICE NOW, TICKETING SYSTEM, TICKETING, LAPTOP, DESKTOP, WINDOWS, HARDWARE, SOFTWARE, MICROSOFT

Preferred Skills :

Domain : IT/Software

Apply Now

tanishasystems
Boston, MA
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Job Description :

Role: IT Help Desk/ On call Support
Location: Ontario, CA
Fulltime Role
Job Description:

Provide on call support and handle multiple calls.
Backing up and restoring user data, settings and associated systems administration activities.
Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts.
Assist on Incident and Problem management activities.
Be available for On-call support on need basis & as business demands.
Adhere to ticket response and resolution SLAs as agreed upon with the customer
Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc)
Strong Microsoft Operating System installation and troubleshooting skills.

Skills:
Tech support : on call support at least 2 yrs.
Service now : 1 yr.
AD : 2+ yrs.
Citrix : 1+ yrs.
VPN : 1_ yrs.
O 365: 1+ yrs.
Familiarity with ITIL principles
About Tanisha Systems, Inc.
Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.
Want to read more about Tanisha Systems? Visit us at
Website Open Jobs

Client : Tanisha Systems

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