Job Description :

 Job Title: Help Desk

Location: Atlanta, GA

Duration:  9 mth+ contract

Job Description:

This work will be completed remotely and on-site

Scope of Work/Key Responsibilities:

  • Work with customers to resolve data quality issues.
  • Work with Program Manager to understand landscape of the APS environment.
  • Create functional documentation for SIS + Application business processes
    Work with IT leadership to determine the priority of documentation.
  • Work with internal team to post documents to an online repository (i.e. SharePoint).
  • Consistently deliver high-quality services on schedule.


  • Functional specifications for IT application processes
  • Various ad-hoc reporting requests
  • Ongoing data cleansing projects
  • Other tasks as assigned by IT Leadership  

Skills and Qualifications:

  • 3 or more years' work experience:
  • Ability to multitask in a fast paced environment while maintaining excellent organizational skills and focus on attention to detail.
  • Ability to work in an environment where multiple technology infrastructures are utilized.
  • Familiarity with Infinite Campus or another Student Information System
    Must be authorized to work in the United States.


  • This work will be completed remotely and on-site - Atlanta GA 30303. The consultan would need to work  a minimum of 20 hours per week.

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