Job Description:
• Provides leadership for the DBA team, identifying work priorities and ensuring effective communication within the team and with external partners/stakeholders.
• Creates a healthy interpersonal and team-oriented environment.
• Should be customer service minded and develops and maintains cordial, effective partnerships with business area and other Services employee-partners.
• Ensures business area satisfaction with regular interaction and by managing expectations, understanding service level expectations and delivering solutions in a timely and cost-effective fashion.
• Supervises vendor performance and contractor resources and ensures they are performing competently and that client is receiving services aligned with contractual terms and conditions.
• Ensures that Cognizant's best practices are followed for the delivery, implementation and maintenance of client DBA by team members and contractors.
• Use critical thinking and project management discipline, tools and techniques in the day to day execution of responsibilities and in resource and workload planning.
• Ensure the timely correction of any bugs and vendor supplied patches and new releases related to DBA infrastructure .
• Develop a common understanding of service level expectations with the business areas and regularly review the business areas’ measures and impressions of service level delivery; work collaboratively to develop solutions to bridge the gap.
• Ensure appropriate resources are in place to meet delivery expectations. Ensure appropriate training, knowledge-transfer takes place to meet these expectations.
• Monitor, and provide effective supervision of, contractor/consultant service delivery and service billings to ensure they are accurate and that performance continues to align with statements of work.
• Collaborate and work effectively with other IS teams/resources in delivering required solutions. Communicate unambiguously and listen effectively, ensure organizational messages are delivered in a timely way to team members, that issues and concerns are addressed and foster open communication among team members.
• Clarify performance expectations and help team members achieve success through coaching, mentoring and providing effective and timely feedback, recognizing accomplishments and providing discipline when appropriate.
• Ensure team adherence to standard DBA practices/policies.
• Should have around 10 years of related experience, including management and operation of enterprise DBA services and DBA infrastructure
Technical Skillset required – 1. SQL DBA - Admin core task - must for all level a. checking health of sql server a. checking sessions details b. checking error logs c. create logins & users and fix any issues d. knowledge on databases, Objects and DMV fe Monitoring & fixing alerts 2. Database Backup & Restore - must for all level 3. SQL Job creation and fixing any failure - Must for all level 4. Database encryption - for L2/L3 level 5. SQL Server Patching - for L2/L3 level 6. SQL Server upgrade / Migration - for L2/L3 level 7. Understanding SQL Server performance - L2/L3 level a. checking Blocking issues a. checking Deadlock issues b. Query tunning c. Index maintenance 8. Working knowledge on High Availability - L2/L3 level a. Log shipping a. Mirroring b. Always-on AG 9. working knowledge on SQL Server Replication - L2/L3 level 10. Linked server issues fixing SPN & Delegation - L2/L3 Level 11. MS Azure (Iaas) working knowledge is a plus 12. Understanding & writing T-SQL ,PowerShell scripts 13. Azure SQL
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.