UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
Positions in this function are responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis, performing normalization operations, and assuring data quality. This customer facing position will work directly with executive level stakeholders within our Broker & Employer teams to develop advanced UI reporting solutions. This position provides visibility, analytical, ad hoc and development capabilities leveraging data from different functional areas across the Broker and Employer landscape.
You'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
- Works in a matrix environment by partnering with other partners in the Broker & Employer Operations/Services area and the Appeals and Escalations area to deliver reporting needs to support service operations.
- Works in an Agile framework within a matrix environment working in sprints and utilizing agile tools (e.g., Swift Kanban).
- Instills an Agile framework within the team and across the matrix environment to operate as applicable and fully utilizing KanBan tools.
- Builds / maintains and/or adheres to a structured data governance process to be used across all datasets with a focus on quality and accuracy.
- Works closely with in Business Insights and across partner areas like ARA, DAS3 and others within UnitedHealthcare Operations Enablement
- Participates in data readiness specifically in support of United Strategic Platform (USP) migrations
- Identifies and participates in the resolution of data integrity issues and organizational problems
Functional Responsibilities:
- Demonstrates and applies understanding of UnitedHealth Group's business (e.g., specific business capabilities, functions, processes, and business cycles) and knowledge of operations, goals, and policies and procedures of internal business partners (e.g., information contacts) to provide effective support to internal and/or external customers.
- Manages and protects data, adhering to applicable legal/regulatory requirements (e.g., HIPAA, PHI, PII, DOI, state and federal regulations).
- Proposes and/or defines long-term strategies for implementing process and/or data and reporting improvements.
- Reviews competitive intelligence (e.g., report formats; aggregation levels) to identify trends and opportunities for new reporting solutions and data strategy.
- Identifies and/or provides opportunities for additional training and learning to support process and report improvements.
- Creates and/or updates presentation documents and materials to summarize results (e.g., written reports; PowerPoint deck; Tableau; graphs and/or charts).
- Reviews and/or identifies appropriate data infrastructure to use based on customers' needs in alignment with PADU.
- Develops business context diagrams (e.g., business data flows, process flows) to analyze/confirm the definition of project requirements.
- Demonstrates understanding of the difference between business requirements and technical solutions and defines approach for storing and updating business requirements.
- Collaborates with business and technical stakeholders (e.g., business owners, process owners, domain experts) to identify specific business requirements. Performs reviews with all stakeholders to obtain approval/signoff of project requirements documents (e.g., walkthroughs).
- Updates progress to project schedule to track/measure progress one?s progress fulfilling aligned tasks. In addition to supporting ongoing monitoring by keeping project documentation or applications updated (e.g., Swift KanBan).
You?ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of Data Technology Experience (SQL Server, SQL/TSQL, Snowflake, Hadoop/HIVE, etc.), or equivalent experience working with data
- 1+ years of experience with BI Tools (Tableau, Power Bi or Equivalent), data analysis and report development
- 1+ years of ETL, Modeling, Report Development & Analysis Experience
- 2+ years of experience Capturing Requirements, Documenting System/Process Changes, and/or Design/Thinking Experience
- 2+ years of experience with reporting databases/data warehouses
- Advanced proficiency in Microsoft Excel, Word, Power Point and Visio
- Bachelor?s degree or- equivalent work experience
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that?s second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
*All Telecommuters will be required to adhere to UnitedHealth Group?s Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut / Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you?ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug ? free workplace. Candidates are required to pass a drug test before beginning employment.
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