Job Description :
Work Location: Due to Covid situation, when customer permits visit to onsite facilities, candidate should be making a visit during the allowed time frame. Otherwise, work from home.

You should discuss with the candidate below two points before submitting the resumes.

· Willing to travel within US on need basis

· Willing to work in 24x7 shift schedule (1st, 2nd, 3rd – Should be comfortable with all shifts

Job Description:

Field Services Hands and Feet responsibilities:

· Rack, Build, cable, configure, and provision Servers

· Rack, cable, and deploy Cisco Layer-2 Networking equipment

· ILO for Servers and Out of band management for network devices

· Resolve reported issues via troubleshooting within the stipulated SLA

· Perform Root Cause Analysis

· Document Datacenter tasks like Rack diagrams, Power requirements, Runbook and Standard Operating Procedures

· Standardize procedures to improve efficiency and effectiveness of network

· Provide evidence for SOX compliance


· Overall 5+ years of relevant experience

· Basic knowledge of Cisco Switch, Routers, etc

· Understanding of Microsoft Windows Servers

· Experience in Data Center Networking

· Worked in Enterprise Environment with Service Level Agreement

· Strong analytical and problem solving skills

· Willing to travel within US on need basis

· Willing to work in 24x7 shift schedule

· Must be willing to learn quickly, adapt, and work in a fast paced environment

· Excellent communication and conversation skills (Verbal and Written)

· Good documentation skills


· Cabling knowledge: Patching/Crimping, Device to Device Cable Dressing and Labeling

· Performed DC preventive maintenance and periodical capacity reporting

· Good working knowledge of MS-OFFICE

· Certifications like CCNA, Microsoft MCSE, MCP, etc, (not mandatory)