Job Description :
Job Title: CyberArk L2 Support
Location: Boston, MA
Employment Type: Contract
Duration: 12 Months
About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
Job Description:
Our Client is looking CyberArk L2 Support who is fluent with CyberArk to provide L2 support.
Responsibilities
* 6+ years of experience in deployment & implementation of Privileged Account Management using CyberArk solution for customers across various industry verticals
* Play active role in the execution of the project and demonstrate strong technical leadership
* Have a strong knowledge of the CyberArk privileged Account Management solution- CyberArk version 10 and 11. (CyberArk components like Vault, CPM, PSM, PSMP, PVWA, AAM, PTA)
* Capture detailed requirements for the CyberArk solution based on input from platform owners, eco-system owners, the target architecture and high-level requirements.
* Performing compliance checks on CyberArk for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents.
* Be a strong team player
* Advanced knowledge of windows/VMware administration.
* Customer service background - able to empathize with customer and own the issues raised to resolution.
* Good Experience with CyberArk API''s.
Required qualifications :
* R1 Other Skills
* Good understanding of LDAP concepts and working experience with at least few of the following directories:
* Oracle Internet Directory/Oracle Virtual Directory
* Sun Directory Server
* Active Directory
* Tivoli Directory Server
* Novell Directory Server
* CA Directory
* Experience in using database client tools like Toad, etc.
* Experience in using standard protocols like SSH, Telnet, RDP, etc. and related tools like Putty.
* Should have the ability to understand customer scenario and requirements (may include customized integration situations) and be capable of suggesting solutions.
* Excellent communication skills and ability to work with global counterparts.
* Knowledge of basic networking
* Experience in Windows and Linux operating systems from PAM integration and debugging perspective
* Good troubleshooting skills
* Good Documentation skills
* Good overview of CyberArk DAP
Employment Practices:
EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.