Cyber Security Analyst

Remote Cyber Security Analyst

Job Description:

Responsibilities Include:

• This position reports to an IT Manager working in Phishing, Awareness, and Learning team within Cybersecurity division in Global Information systems (GIS) department.
• Be competent to execute the phishing program.
• Be accountable for planning and engagement needed for the phish simulation for management support and buy-in 3. Be able to select relevant scenarios with on-going challenges/incidents in the cybersecurity space 4. Be able to compile phishing results, provide relevant data analytics for user awareness metrics, and generate ad-hoc or requested reports
• Fully knowledgeable about phishing, able to develop/maintain the vendor relationship; be able to articulate the contract terms in business application
• Be a phishing advocate by providing analysis for attackers, attack methods, and other details the by leveraging available data from Proofpoint
• Be able to leverage the result of the data analytics for targeted phishing and provide feedback for user awareness learning to help drive the behavior or cultural change; communicate the phishing results timely
• Support the Phishing, Awareness, and Learning team with data about the phishing program and other activities as needed
• Keep up with the industry phishing programs and become familiar with other vendors/ phishing programs or solutions that are available in the marketplace as well as its pro and cons
• Be accountable as the owner delegate for the phish report button and its support needs; ensure testing and validation after each system upgrade or major change
• Assist phishing awareness learning courses to be tested and uploaded into the WorkDay
• Participate in other cybersecurity and awareness or business initiative projects and complete assigned tasks through project development, integration and implementation
• Understand the basics of the cybersecurity and gain more cybersecurity knowledge quickly

Typical Day:

• Position is fully remote.
• This will be a dedicated resource for phishing simulation management, data analytics and communication activities.
• The resource will help manage the phishing program through planned execution including scenario analysis/selection, system set up, as well as communication and coordination with the impacted organizations.
• The resource will resolve issues from the phishing simulation program and the Report Phish button by working with appropriate vendor and internal support teams.
• The resource will provide detailed data analytics utilizing multiple resources such as phishing data, Proofpoint information and other elements on demand.
• In addition, the resource supports a Power BI Dashboard to aide in communications adding enhancements and additional metrics as needed.
• The resource is to provide input for general user awareness training and targeted training based on the phishing result analysis.
• Individual will participate in communication opportunities to raise awareness of phishing activities and to aide in phishing education directly.
• Be able to combine data and perform cleansing, consolidation, cross referencing, and data analytics from different data sources.
• Be able to test and standardize data to meet the business needs using excel, SQL, or other tools.
• Be able to develop dashboards, metrics, or workbooks from multiple data sources using PowerBI including quick filters, parameters, etc. to handle views efficiently
• Be able to create and develop parameterized, drill down and AD Hoc reports when necessary
• Have advanced skills in excel and similar tools.

Education:

• Requires a Bachelors of Information Systems or relevant degree, technical certification or equivalent experience, prior experience with data analytics is a major plus.

Technical Skills Required:

• The incumbent should have a good working knowledge for Outlook, Teams, and O365 tools, excellent with Excel and PowerPoint presentation.
• In this role, the incumbent would be gathering data from different sources and combining them into a tool with meaningful presentation and analysis to the management teams and stake holders.
• The data collected needs to be easily updated and maintained to be eventually imported into a tool that meets the compliance requirements.
• The incumbent should be able to help resolve issues from both the phish simulation program and the Phish Report button timely by working with appropriate vendor and internal support teams.
• TOP 3 SKILLS:
  • Phishing program experience
  • O365 (ADVANCED EXCEL)
  • Data analysis, reporting

Soft Skills Required

• It requires excellent communication skills both oral and written.
• Willingness to work under pressure, and a good team player.
• Is prepared to go the extra mile to get the work completed when needed.