Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Customer Service Specialist Plano, TX Full-time / Permanent Responsibilities include: Developing effective corporate communication strategies Managing internal communications (memos, newsletters etc Drafting content (e.g. press releases) for mass media or company website Job Brief: We are looking for an enthusiastic Customer Service Specialist to manage our external and internal communications. You will promote a positive public image and control the dissemination of information on our company's behalf. Phenomenal communication and copywriting skills make a strong Customer Service Specialist. Experience in corporate communications and project management are important qualities too. Your enthusiasm and positive attitude will help you gain the trust of colleagues and external parties alike. Responsibilities: Develop effective corporate communication strategies Manage internal communications (memos, newsletters etc Draft content (e.g. press releases) for mass media or company website Organize initiatives and plan events or press conferences Liaise with media and handle requests for interviews, statements etc. Foster relationships with advocates and key persons Collaborate with marketing professionals to produce copy for advertisements or articles Perform "damage control" in cases of bad publicity Facilitate the resolution of disputes with the public or external vendors Assist in communication of strategies or messages from senior leadership Requirements: 1-3 years' Proven experience as Customer Service Specialist Experience in web design and content production is a plus Experience in copywriting and editing Solid understanding of project management principles Working knowledge of MS Office; photo and video-editing software is an asset Excellent communication (oral and written) and presentation skills Outstanding organizational and planning abilities Proficient command of English BSc/BA in public relations, communications, or relevant field Key Skills: Customer Service Specialist, MS Office, Memos, Newsletter, Media, Video-Editing, Web Design, Content Production, Damage control, Meeting Schedule, Copywriting Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc