Job Description :

Title - Customer Service Representative (FTE)

Location - Winston-Salem, NC 
 
Responsibilities:
 
Job responsibilities include following procedure by adhering to an assigned schedule, addressing or escalating customer issues according to procedure, selling our beverages to our established and new customers.  Candidates should be able to use issue resolution and follow-up to handle a wide variety of questions, issues, and customer service needs with seamless coordination and communication with customers.
 
Minimum Requirement:
 
Full domain of the English language, both verbal and written, and must have excellent customer service skills
Proficiency in computer skills with various tools including but not limited to MS Office applications, email,  and Internet Explore
Excellent organizational and time management skills; ability to meet deadlines in a fast paced, high demand environment
High School Diploma or equivalent
Willingness to work, flexible work hours.
 
Preferred Experience:
 
Previous Sales Experience
2 years of previous customer service experience

Strong French or Spanish speaking a plus

             

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