Job Description :

Title: Customer Service Representative
Location: Franklin, TN 37067 (Onsite)

Job Description:

  • Specialized in making outbound calls with an experience in call center /customer care set up.
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Manage outbound/incoming calls
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure

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