Job Description :

Customer Service Documentation Developer
Experienced Information Developer/Technical Writer with more than 5 years of experience
Hands-on experience with developing customer service documentation
Knowledge of Electrical wiring harness and schematic Capital logic 2207
Experience with service tools and its specifications used for vehicle servicing
Good understanding of Agile environment & alignment to Agile writing principles
Excellent verbal and written communication skills
Experience with cross-site collaboration for content development
Gather data from and work with PLM, R&D and to ensure appropriate creation and timely delivery of technical publications to coincide with product release
To work with cross-functional Teams
Knowledge of XML and DITA XML authoring using PTC Arbortext Editor
Knowledge of PTC Creo view and PTC Windchill
Experience with Teamcenter Unigraphics to understand Layout and graphics illustration
Work to improve the content and appearance of customer documentation continuously
Achieve expert product knowledge to produce quality materials and high-level technical solutions being developed
Excellent analytical and problem-solving skills
Experience in providing automation solution for Arbortext as per customer s requirement
Exposure in Automotive Domain if any
Development of appropriate documentation to support technical publication manuals
The candidate must have bachelor s degree in electrical engineering
Ability to communicate effectively across multiple levels of management



Client : APN Consulting

             

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