Job Role : Customer Care Representative
Job Type : Full Time Opportunity
Experience : 2+ years
Client : Tcs/ Transamerica
Locations : - St. Petersburg, Florida, Cedar Rapids, Iowa and Plano, Texas. This is an ONSITE position; remote opportunities are not available
Must Have Skills :
· Two years’ experience in high call volume, complex inbound call center with a focus on financial services.
· Superb written and verbal communication skills with ability to respond professionally under pressure.
· Advance computer skills demonstrated strength with navigating multiple systems. Advanced experience in Microsoft tools.
· Flexibility to work any shift between 8:00 a.m. ET- 7:00 p.m. ET Monday through Friday.
· Sound judgment and excellent problem-solving skills.
· FINRA Series 6 registration within 3 months of Hiring. Any other Series Licenses will not be sponsored, including dual registration with other Broker/Dealers and conflicting outside business activities, such as sales of any Life Insurance or Securities products.