Job Description :

Job Role : Customer Care Representative

Job Type : Full Time Opportunity

Experience : 2+ years

Client : Tcs/ Transamerica

Locations : - St. Petersburg, Florida, Cedar Rapids, Iowa and Plano, Texas.  This is an ONSITE position; remote opportunities are not available

Must Have Skills : 

·        Two years’ experience in high call volume, complex inbound call center with a focus on financial services. 

·        Superb written and verbal communication skills with ability to respond professionally under pressure.

·        Advance computer skills demonstrated strength with navigating multiple systems. Advanced experience in Microsoft tools.

·        Flexibility to work any shift between 8:00 a.m. ET- 7:00 p.m. ET Monday through Friday.

·        Sound judgment and excellent problem-solving skills.

·        FINRA Series 6 registration within 3 months of Hiring. Any other Series Licenses will not be sponsored, including dual registration with other Broker/Dealers and conflicting outside business activities, such as sales of any Life Insurance or Securities products.

Client : TCS/Transamerica


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