Job Description :
Role: CTMS Business Support Expert

Note- Need someone with Oracle SQL background. A pharma background would be an added advantage

Description: Clinical Trial Management (CTM) Business Support Expert is responsible for CTMS study build, maintenance, and
support activities. This position may also be responsible for support of other applications supported by the Clinical
Trial Management Solutions group.

PRINCIPAL RESPONSIBILITIES:

Work with Study Teams and partners during study build process to create/maintain the following in CTMS:
o Study, Country, Site, Contacts, and Institution records
o Create and set up templates such as Health Authority, IRB/IEC, Financial Disclosure, Subject Visit,
Visit/Trip Report, etc.
o Update system dropdown values
o Create/Update assignments, configurations, properties, attributes, triggers, and parameters in the
system.
o User administration
o Import/Export templates
o Add Payees and study triggers
o Visit Schedules
o Subject deviations/central findings
o Any other general study build activities
o Troubleshoot integration errors between CTMS and other applications
Provide Study build activities for Grants Manager
o Create study
o Upload templates
o Create/Add sites
o User administration (send invitations)
o Any other general study build activities
Knowledge on CTMS payments
Assist with UAT activities (draft test scripts, execute test scripts, etc
Create/Generate reports
Run SQL queries
Support Ticket generation/creation and maintenance (tracking of issues/requests)
Create/Update reference and training materials/documentation
             

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