Job Description :
Bachelor’s degree and 2-4 years’ experience in a desk-side or engineering support role
Extensive experience with Windows 7/10 and Office365
Strong experience with supporting Surface/Laptop devices in a corporate environment
Strong understanding of firewall, networking concepts and Active Directory
Experience with Device Management software (SCCM/BCM), Jabber and VPN/Citrix client
Experience with ticketing systems such as Remedy and Service Now
Working knowledge of Lotus Notes, Outlook and Jabber softphone software
Strong customer service skills are an absolute must
Strong oral and written communication skills a must
Works well in a team environment, also has ability to work independently
Able to adapt and to be assertive in a fast paced, constantly changing environment
Detail oriented, focused and organized
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CST provides its clients with complete, cost-effective, end-to-end personnel solutions across a range of industrial domains. CST''s mission is to empower businesses around the world to make better, faster operational decisions.