Job Description :
Job Title :Business Systems Analyst I
City :Bellevue
State :Washington
Job Description :
As part of the Portfolio Credit Risk (PCR) team, the Credit Risk Senior Analyst will reside on the Business Process team
and support Credit and Enterprise projects. The Senior Analyst has the primary responsibility to ensure business
support is met and maintained, to the required standard of quality. Support will be provided to other areas of Credit
Risk, outside departments such as Care, Fraud, Activations, Manual Review, Sales and EPO. This position requires
someone who can build strong working relationships. The Senior Analyst will also have ongoing interaction with
external Vendors.
Ability to write and document business and functional requirements, test cases and test execution (ability to both lead
and execute UAT and Regression Testing)
Ability to influence and lead positive change to business processes by creating and recommending actionable solutions
that are aligned with business objectives
Ability to plan, facilitate, and participate in working sessions with vendors and cross functional teams
Acts as a liaison between internal and external departments
Represent the Credit Risk team as the main POC for Enterprise and other projects
Provides Manager and Senior Leadership with concise and accurate information for decision making
Aids in establishing system solutions and requirements
Competency in tracking project level issues and risks
Executes project status communications, meeting planning and scheduling
Responsible for other duties/projects as assigned by business management as needed
Help to ensure that credit decision systems (account acquisition, portfolio management and collection) are operating
efficiently. May test, audit and implement new policy changes and/or systems
May train, provide direction to and review the work of other analysts
Ad hoc support to management or business partners
Successful candidate must be flexible and results orientated
Creativity and the ability to reach insightful conclusions is a must
Candidate must be highly motivated and comfortable working in cross-functional teams interacting with all levels of management
Qualifications : Non-Technical Qualifications:
Strong organizational, problem-solving, verbal and written communication skills
Position requires ability to be extremely flexible in a fast paced, rapidly changing environment while handling sensitive
information in the strictest confidentiality
Ability to manage multiple tasks and tight deadlines
Wireless/Telecom experiences a plus
Technical Qualifications:
Bachelor degree in Business or equivalent work experience
Ability to write and document business and functional requirements
UAT experience, writing test cases, test case scenarios and executing test cases
qTest and JIRA experience preferred.
Training or experience in project management and/or process improvement methodologies
Experience in Credit Risk Management, Activations, Fraud, Manual Review, and Finance
Advanced proficiency in MS Excel, Word, Project and PowerPoint required