Title/Role: Business Readiness
Start Date: 11/22/2021
End Date: 04/30/2022
Worksite Address: 11751 Meadowville Lane, Chester Va 23831
Agency Interview Type: Either Phone or In Person
*local candidates strongly preferred
*Must work onsite2-3 days/week. Telework schedule will be determined by manager. Current policy is up to 3 days a week teleworking.
*This position will work as part of a transition team until January 2022 - then will transition back to Business Readiness tasks
*May require work some overtime work, outside of normal business hours
These positions will be cross functional and support the Customer Strategy and Investment Governance Directorate (CSIG). These positions need to be filled to close a gap in the business readiness group for organizational change management (OCM), data analytics, as well as, drafting, reviewing and QA of various communications, additionally this positon will serve as the liaison between the business readiness group, the customer account management division and the customer experience organization (tbd). These positions will also take on several internal processes such as completion of the MOU effort, serve as the poc and will coordinate ATIR and CAC meetings, and analysis of survey data as it relates to the customer experience.
Candidate should possess digital media skills to create video clips and podcasts highlighting compelling features of COV services | Required | 5 | Years |
ability to take compelling meeting notes during executive leadership meetings | Required | 5 | Years |
Power BI, advanced excel, Power Point, AP style writing skills and intermediate share point developer skills. | Required | 5 | Years |
Knowledge of data analytics processes | Required | 5 | Years |
General technical skills and knowledge of information technology to include infrastructure and applications | Required | 5 | Years |
General Knowledge of strategic planning activities and related policies and procedures for acquisition, operation and maintenance of COV IT Services | Required | 5 | Years |
Demonstrated ability to perform work in multiple functional areas ensuring that services are not compromised and customer requirements and commitments | Required | 5 | Years |
General knowledge of (ITIL), Control Objectives for Information Technology (CObIT) and/or related best practices and control frameworks is desirable | Required | 5 | Years |
Ability to coordinate multiple tasks. | Required | 5 | Years |
Experience working with senior leadership and higher | Required | 5 | Years |
General knowledge Six Sigma, Lean Six Sigma for Services, or other related process improvement methodologies or practices is desirable | Desired | 5 | Years |
Bachelor’s degree in Information Technology, Computer Science or related field is desired; however, a combination of education and exp will substitute | Desired | 5 | Yea |
Question 3 | This position requires that, if selected for the role, candidate agrees to comply with ED#18-Ensuring-A-Safe-Work-Place and the Supplemental Contractor Guidelines regarding COVID-19 vaccination and masking requirements. Do you accept this requirement and affirm you will share this requirement with your candidate? |
Question 4 | In what city/state does candidate reside? |
Question 5 | Does your candidate commit to working onsite in Chester, VA 2-3 days/week now?? This is REQUIRED. |
Question 6 | Does your candidate commit to working some overtime hours, outside of regular work hours? This is REQUIRED. |
Question 7 | How soon after an offer can your candidate start? |
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Harika Metla
Technical Recruiter
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