Position: Business Process Analyst (Onsite)
Location: Jacksonville, FL (Need Locals)
Duration: 6-12 Months
Interview mode: Video call -Need active LinkedIn profile.
Job Description
Responsibilities:
Facilitate discovery and design of cross-functional processes (current and future state)
Document, analyze, and trace current and future processes, procedures, and metadata to business capabilities, pain points, needs, use cases, etc.
Suggest improvements and automation opportunities to increase process efficiency, speed, quality, and customer satisfaction
Partner closely and build strong relationships with technology and business stakeholders
Maintain and foster relationships and trust with key partners throughout the company
Provide expert level consulting to business leaders to develop appropriate analyses, metrics, and research
Perform other essential duties as assigned
Required Qualifications
Bachelor s degree
Excellent organizational, critical thinking, analytical, problem-solving, communication, and technical writing skills
Highly refined consultative skills for leading and facilitating cross-functional teams
Skilled at bridging the gaps between business strategy, enterprise architecture and business processes.
Ability to thrive in a sense-of-urgency environment, leveraging best practices, and approaching any problem as a team-player with a can-do, solution-focused attitude
Proficient in interfacing with all levels of business and executive leadership
Proficient in modeling using the Visio BPMN stencil
Understands process ANSI and BPMN(MUST) standard flowcharts
Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance, and professionalism
Translates technical verbiage and complex processes into business-friendly terms
Possesses a passion for delivering excellent customer service
Preferred Qualifications
Experience with Microsoft Dynamics 365 ERP solution and Power Automate
Supply chain(MUST), warehouse, and business analysis experience a plus
Certified Lean Six Sigma Green Belt or higher, BPM, CBAP, PMP(good to have ,at least one)