Business Platform Solutions Lead /Cloud Engineer
ABOUT THE ROLE
VITA is seeking a Business Automation/AI & LCAP Team Lead.
This position will help to lead a team that is responsible for Cloud Platform Services. We are looking for a forward-thinking individual dedicated to leveraging cutting-edge technology to streamline operations and drive innovation. This individual should have experience with Microsoft Identity Management, Automation, Software Development, Platform Services, and AI within a cloud environment.
Expertise in UI Path, GitHub, Power Platform, A e Management Portal, Azure Cloud, AI, Active Directory, scripting. Exp with Microsoft Power Automate is a plus.
The expectation for this position is to be acting as a technical escalation point for the rest of the team, as well as a main participant in leadership meetings to present material in person and work with stakeholders directly. The individual will help to provide guidance to existing developers and admins, coordinate monthly Communities of Practice, conduct agency outreach and research, as well as act as the administrator for the Commonwealth’s Enterprise A e Management Platform.
Responsibilities:
- Lead the design, development, and implementation of automation solutions leveraging Box, RPA, Azure Cloud, AI, and Microsoft Power Automate.
- Administer the Commonwealth’s A e Management Platform including A e Sign.
- Provide strong leadership to a technical team, fostering a collaborative and innovative work environment.
- Provide technical expertise as SME with agency onboarding and questions about platform services, including implementation, and utilization.
- Collaborate with cross-functional teams to identify automation opportunities and develop strategies to optimize business processes.
- Oversee the end-to-end automation lifecycle, including requirements gathering, solution design, development, testing, deployment, and maintenance.
- Ensure the scalability, reliability, and security of automation solutions.
- Provide technical leadership and mentorship to a team of cloud specialists.
- Stay up to date with the latest trends and advancements in Box, UIPath, Azure Cloud, AI, Power Automate, and related technologies.
- Develop and maintain documentation for processes and cloud platform solutions.
- Troubleshoot and resolve issues related to platform systems with the supportand assistance of our Service Partners.
- Identify areas and opportunities for improvement in existing services.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Proven experience as an Automation Tech Lead or similar role.
- Strong expertise in GitHub, Box, UI Path, Azure Cloud / Entra, AI, Active Directory, ServiceNow, and scripting languages (e.g., Python, PowerShell, JavaScript).
- Familiarity with A e Management Portal and A e Sign.
- Proficiency in programming languages such as Python, Java, or C#.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Entra Identity management is a plus.
Skill Matrix
- Proven experience as an Automation Tech Lead or similar role. Required 5 Years
- Strong communication and interpersonal skills. Required 10 Years
- Excellent problem-solving skills and attention to detail. Required 10 Years
- Ability to work independently and as part of a team. Required 10 Years
- Experience with GitHub Required 1 Years
- Bachelor’s degree in computer science, Information Technology, or a related field. Required 4 Years
- A e Management Platform experience including A e Sign Highly desired 1 Years
- Strong experience in RPA (UIPath, Automation anywhere, Blue Prism, Power Automate) Highly desired 3 Years
- Experience with Agile methodologies is a plus. Highly desired 5 Years
- Proficiency in programming languages such as Python, Java, or C#. Highly desired 5 Years