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eDataForce Consulting LLC
Flower Mound, TX
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Job Description :
REQUIREMENT:
Work with stakeholders, subject matter experts, developers, and management teams to improve Tolling Operational Analytics solutions.
Be the MicroStrategy Subject Matter Expert (SME) for Operations.
Assist co-workers with development of MicroStrategy and SQL skills.
Implement Operations’ “Gold Standard” within MicroStrategy.
Convert key Tableau reports to MicroStrategy as directed by Operations’ stakeholders.
Gain a thorough understanding of the Back Office Systems (BOS) and Customer Service Centers (CSCs) operations and support all operational functional areas.
Assist in the migration and reconciliation of Month End and Board Reports new Back Office System (BOS
Performs complex data and business process analysis to identify opportunities for improvement, need for additional decision-support tools and information, and to arrive at actionable recommendations that can be implemented to improve business outcomes.
Develop enhancements to existing programs to improve business operations and procedures.
Analyze ambiguous and sometimes conflicting information to develop a general understanding of a business challenge or issue.
Concisely document business needs in a manner that conveys clear understanding to other team members and customer stakeholders.
Required:
5+ years of relevant work experience in analytics, data engineering, business intelligence, or related field
5+ years of experience with MicroStrategy
Expert-level experience with MS Excel and Tableau
Experience extracting and processing data using SQL
Preferred:
Master’s Degree in a Science, Technology, Engineering, Mathematics discipline
7+ years of relevant work experience in analytics, data engineering, business intelligence, or related field
5+ years in Tolling industry, with operational understanding of Back Office Systems