Job Description :
Role: Business Analyst (with CRM Experience) Location: Philadelphia, PA Type of hire: Contract Job Description: Responsibilities Evaluating business processes anticipating requirements uncovering areas for improvement and developing and implementing solutions Leading ongoing reviews of business processes and developing optimization strategies Staying up to date on the latest process and IT advancements to automate and modernize systems Conducting meetings and presentations to share ideas and findings Performing requirements analysis Documenting and communicating the results of your efforts Effectively communicating your insights and plans to cross functional team members and management Gathering critical information from meetings with various stakeholders and producing useful reports Working closely with clients technicians and managerial staff Providing leadership training coaching and guidance to junior staff Allocating resources and maintaining cost efficiency Ensuring solutions meet business needs and requirements Performing user acceptance testing Managing projects