Job Description :

Title: Business Analyst (Telecom Domain) [BizID#6729]

Location: St. Louis, MO (Local or Must Relocate)

Experience: 8+ years

Job Description:

IT BA with Mobile background (Mobile 2.0)

Technical domain area expertise:

  • Working on Spectrum Mobile Web Portal and Buyflow Processes (eCommerce)
  • Working on Customer Care Support Tools and Processes (Spectrum Mobile 360)
  • Working with Telesales Tools and Processes
  • Working with Customer Profile Management Tool (Self Care Portal and Customer Care)
  • Working with Mobile Retail Stores and Tools (Spectrum Mobile 360 and Point Of Sale)


  • Identifying Stakeholders
  • Requirements Analysis
  • Gap Analysis in the Requirements
  • Conduct Elicitations Meeting with All the Stakeholders Involved
  • Internal Mobile Architect/Dev Team Discussion
  • Prepare User Stories with Acceptance Criteria
  • Review Requirements with Business or Stakeholders
  • Approve Final User Stories with All the Stakeholders
  • Review User Stories with QA Team
  • Support QA Team with Testing and Defect Triage


  • Working with Requirements Documentation Tools (ArchiMetrics)
  • Working with BPMN Process and UML Notations
  • Working with Jira and User Stories
  • Working with Coin and Chalk Sites

General description:

1. Business Analysis job description (Must-have):
  • Liaison between technical groups and the business
  • Requirements definition and elicitation
  • Ensure requirements are clear, concise and testable
  • A willingness to provide constructive feedback on projects
  • Ability to independently research topics using available tools like SharePoint and other document repositories
  • Ability to recognize and determine whether the changes impact other systems
  • Ability to recognize up/downstream dependencies
  • Organizational skills; coordination of meeting agendas, minutes and action items
  • Proficiency in MS Office (Word, PowerPoint, Outlook and Excel)
  • Other considerations which may be overlooked by business

2. Business Analysis Tools (Nice to have At least MS Visio experience is needed though):

  • VP ArchiMetric (formerly known as Visual Paradigm) Nice to Have. At least MS Visio experience is needed though
  • JIRA
  • ALM (Application Lifecycle Management) Nice to Have
  • Business Process Modeling Notation (BPMN) - Used to construct process flows to clearly show impacts of the project (as-is and to-be flows)

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