Job Description :
RQ00318 - Business Analyst Senior Toronto, ON Start Date 2021-03-29 End Date 2022-03-31 Rate: CAD $ 640/Day Assignment Type: Hybrid Security Level: No Clearance Required # Business Days: 255.00 Description MSP Notes Shortlisting Date: Monday, March 22nd at 2:00 pm EST Maximum number of Candidate Submissions: 2 (Two) Must-haves: Experience with Request for Information (RFI) documentation and evaluation Business Cases documentation Prototype (models or mock-ups) creation and testing with end-users Request for Bids (RFB) documentation Nice to Haves: Public Sector Experience The Ministry is seeking the services of two (2) Business Analyst, Senior Level, to work as part of the Ministry Engagement and Advisory Branch (MEAB) team in collaboration with the ministry business teams, cluster project management, development and maintenance and support teams, solution delivery vendor(s) and other stakeholders as required. Provide support during the conceptual project initiation phases that cover the cluster's intake approach, project definition and approval up to project launch Provide support during design, build, configure, implementation, testing and "go live" phases of the project including transition to operations Provide support to ongoing sustainment and operations of a solution including management of limited enhancements Ability to work in the Agile approach during solution design and development Provide regular progress/status reports of assignment(s) to project intake and project leads, raise any issue and concerns and propose mitigation strategies Lead and/or participate in teams developing solutions for Ministry of Transportation Conduct feasibility analysis, project scoping and provide project work estimates Conduct Joint Requirements Planning and Joint Application Design sessions Analyze and map processes / data for current state and future state Requirements development involving requirements elicitation, elaboration, analysis, specification and validation Use of ministry mandated requirement management tools and templates for requirements Review and feedback of technical design documents Conduct and/or participate in walkthroughs at each project milestone. Knowledge transfer to MEAB, MTO clients and I&IT Cluster at all stages of the assignment The Deliverables include (but are not limited to): Project outline documentation Conducting user research and documentation including user needs, personas and journey mapping Request for Information (RFI) documentation and evaluation Business Cases documentation; including large scale Treasury Board submissions Prototype (models or mock-ups) creation and testing with end users Request for Bids (RFB) documentation Business requirements / rules Business process models System requirements specifications Business / Data Glossary Business and system use cases User epics, stories and themes / Product backlog and sprint plans Data requirements / models (conceptual / logical) Functional and Non-functional requirements Requirements Traceability Matrices User Interface specifications, low and high-fidelity prototypes (models and mock-ups) Report specifications Test plan/strategies, test cases Risks and Issues Status reports Work plans, e.g. requirements management plan Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process Other artefacts as determined by the project Support to Development and Operations teams in following areas (but are not limited to): Building and testing support to development team Reviewing test strategy, test plan and cases Management of defect logs Testing Applications Supporting end-user inquiries Defining the integration test plan Defining the user acceptance test plan Identification and resolution of problems/issues Document and manage risks and liaise with other project teams to coordinate project interdependencies. Documentation of all artefacts in a shared project library Working with solution vendors (SaaS and COTS) to resolve issues and implement enhancements Skills Experience and Skill Set Requirements Skill Set Requirements Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including Agile approach and supporting tools Demonstrable skills and experience with documenting deliverables outlined in Deliverables section Work Experience in investigating, analyzing, estimating system applications in a large integrated solution environment Proven experience with all stages of complex solution implementation Proven experience with Joint Application development (JAD) and sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews Experience with the Public Sector architecture Experience with supporting legacy applications and transformation of legacy solutions to SaaS and COTS products Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements Excellent analytical, problem solving and decision-making skills. Experience in conducting feasibility analysis, project scoping and providing project work estimates Experience with requirements development involving requirements elicitation, analysis, specification and validation Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner Demonstrated experience in the facilitation of project meetings for reviews Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies. Can work effectively independently and in a team environment Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders Excellent facilitation, presentation, time-management and problem-solving skills Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s) Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities Creative, innovative, and can think outside the box to visualize solutions that meet business needs Knowledgeable in design thinking, have a user-centric mindset and attention to detail Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools Able to resolve issues in a timely manner, provide options and recommendations Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences Understand business metrics and able to translate business goals and objectives into digital experiences Able to prioritize change requests from clients and guide the team in determining how best to address them Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act Strong research skills to perform industry research, provide options and make recommendations for solution improvements Evaluation Project Requirements Evaluation Breakdown Business Analysis Approaches and Methodologies - 25% Demonstrated experience with all phases of Software Development Lifecycle (SDLC) with a focus on Agile and iteration methodologies Demonstrated experience with conceptual project initiation phases including initial requirements gathering and assessment, cost estimation, project definition, business case development and options analysis Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables Technical Skills - 15% Proven experience in investigating, analyzing and estimating system applications in a large integrated solution environment Demonstrated experience with implementation of business solutions using software as A Service (SaaS) and Custom off the Shelf (COTS) solution implementations Ability to document requirements using a variety of techniques including story boarding and others Experience with prototyping tools to deliver high quality prototypes (models and mock-ups) Experience with submitting and managing project collateral (conceptual and logical) Experience with reporting tools such as Microsoft Power BI Business Analysis Skills - 25% Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates Ability to write high quality business cases, working with corporate governance bodies and navigating approvals Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates Experience with requirements development involving requirements elicitation, analysis, specification and validation Communication Skills - 15% Excellent analytical, problem solving and decision-making skills Excellent communication skills Demonstrated experience in the facilitation of project meetings for reviews Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies Experience with creating automated information and status reporting Business Subject Matter Knowledge and Expertise - 15% Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact public sector transportation safety related licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery Public Sector Experience - 5% Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors Experience working in accordance with policies and procedures in the Public Sector Experience with frameworks and methodologies such as Zachman Framework, Unified Project Methodology, Architecture Gating Points Experience with compliance requirements with Acts, Directives and corporate policies including background with Accessibility for Ontarians with Disabilities Act (AODA)

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