Job Description :
1. Lead the operational design, maintenance, and operation of cloud-based platforms (Salesforce, Azure, AWS, etc
2. Lead discussion and provide guidance to technical teams regarding operational, technical, and procedural best practices and functional experience
3. Lead automation efforts to minimize manual work and ensure transparency in all aspects of the secure cloud ecosystem
4. Lead efforts with stakeholders to obtain and translate requirements into technical implementations
5. Lead efforts to integrate existing legacy systems with proposed systems by identifying gaps between the current and future state, and potentially lead the implementation of solutions
6. Oversee and develop continuous delivery and continuous integration frameworks and tools
7. Setup framework, processes, and operations for infrastructure as code and automation
8. Lead technical and end-user resources to execute detailed tests and analyze testing results.
9. Document and communicate issues, solutions, and timelines to appropriate stakeholders
10. Assist with implementation of customer side monitoring tools and lead operation outage events
11. Provide timely/responsive technical support and leadership both within and across departments and applications including rotational 24/7 on call support

Minimum Qualifications:
1. 4-year college degree or equivalent technical study, and
2. 10+ years of business analyst experience, and
3. 6+ years of requirement gathering, and
4. 6+ year of business process analysis, and
5. Competency in Microsoft applications including Visio, Word, Excel, PowerPoint and Outlook.
6. Experience with CI/build tools