Business Analyst -
Location: Onsite - Alberquerque, NM/ open to any nearby locations as well. Candidate should be open to travel as per need.
JD:
We are seeking a highly experienced Business Analyst with about 10 years of experience to join our team. The ideal candidate will have proven strong business analysis and process modelling skills. This role is expected to actively work with an Utility client stakeholders to apply best practices from business analysis domain. Lead and carry out all business analysis activities such as understanding project scope and requirements, tracking the requirements development and delivery, business process flows review and analysis, coordination with external vendor and internal teams, track, and present metrics to internal stakeholders. Experience in Generative AI is a plus. Proficiency in English is a must.
Requirements:
Utility Industry domain knowledge.
Familiarity in terms of elaborating automation, AI / GenAI use cases.
Understand the current business processes, systems, integrations, dataflows and identify pain points.
Proven experience in requirements gathering, development of business requirements documents (BRD) and functional requirements documents (FRD).
Possess strong experience in business analysis and stakeholder management.
Conduct workshops with client stakeholders to gather key information.
Analyze and Document current state As-Is business processes.
Perform Gap analysis and Identify gaps in As-Is business processes.
Provide process improvement recommendations to bridge the gaps.
Define future state business processes and develop To-Be Processes using BPMN 2.0 Standards.
Identify Key Performance indicators (KPIs) for business processes.
Track KPIs and report status to Business Users as needed.
Collaborate with other Cognizant internal and external vendor teams.
Skillset:
Utilities Industry knowledge is mandatory
Process Modelling & Analysis
Business Analysis