Role/Title – IT Business Analyst II
Location – Pittsburgh, PA- Onsite/Hybrid
Duration – 06+ Months (Contract)
Responsibilities:
Responsible for configuring file transmissions using pre-approved products and protocols. The target developer has an expert knowledge of each protocol solution and is capable of configuring transmissions in any of them. The analyst is responsible for reviewing each assigned file transmission request, understanding the customer requirements, working directly with the customer and internal business partners and configuring a standard file transmission solution. The analyst is capable of answering complex technical questions from the customer and can advise and make technical recommendations back to the customer. The technologist should have a working knowledge of workload provisioning and strong troubleshooting skills.
Required Skillsets:
• SME product knowledge of BizManager (OpenText), Sterling File Gateway (IBM), Connect: Direct (IBM), Connect: Enterprise (IBM) and Sterling Control Center (IBM)
• Strong support knowledge of file transfer protocols (e.g. SFTP, HTTPS, AS2) and encryption types (e.g. PGP)
• Centralized monitoring, automation and service level alerting
• Ability to perform technical troubleshooting and problem investigations
• Working knowledge of z/OS, Unix, Linux, Windows
• ServiceNow
Desired Skillsets:
• Working knowledge of network topologies, connectivity methods and load-balancer/proxy solutions
• JCL and Shell scripting
Top 3 Skills:
· SME product knowledge of BizManager (OpenText), Sterling File Gateway (IBM), Connect:Direct (IBM), Connect:Enterprise (IBM) and Sterling Control Center (IBM)
· Strong support knowledge of file transfer protocols (e.g. SFTP, HTTPS, AS2) and encryption types (e.g. PGP)
· Centralized monitoring, automation and service level alerting