Title: - Business Analyst
Location: Remote
Duration: 9 Months Contract
MOI: Phone then Video
Experience and qualifications:
Bachelor’s degree in the followingareas
o business
o informationtechnology
o systemsengineering
(OR) relatedfields with substantial experience in thefield of
o Permitting
o Zoning
o site plan
o Engineering
o planreview
o and/or other related activities.
Qualifications:
- Extensive experience and ability to use Accela Civic Platform or land development permitting platforms is required
- Experience with OnBase ePlan integration
- Experience in building and zoning codes and regulations and/or other land development permitting activities
- Experience with SaaS solutions and configurations; Experience with local government;
- Ability to learn county business operations and line-of-business environments related to building, land development and permitting;
- Excellent written and verbal communication skills, with the ability to mediate and resolve conflicting issues/requirements;
- Excellent interpersonal skills with the ability to collaborate with colleagues and superiors to build consensus and develop understanding;
- Sound systems analysis skills, with the ability to identify issues, drive resolution efforts, and deliver results;
- Strong knowledge of data and process modeling, and analytical and problem-solving skills
Responsibilitiesof the BusinessAnalyst include:
- Developing and maintaining comprehensive knowledge of current and future business processes;
- Leading and facilitating business process discussions with business subject matter experts and other functional resources;
- Participating in the optimization of business processes consistent with project scope;
- Providing functional design recommendations for the project, specific to the Accela Civic Platform and its integrated OnBase ePlan electronic plan review component;
- Developing and maintaining knowledge of Accela Civic Platform, and bringing this technical expertise to functional discussions with business users;
- Communicating solution design and business process decisions to all involved parties;
- Defining and formally documenting complex and detailed business processes, business requirements and workflows in the County’s preferred format for the development team;
- Prioritizing user and functional requirements;
- Validating product functionality according to requirement specifications;
- Supporting functional demos, user acceptance testing and end-user training program