Job Description :
Business Analyst Mortgage Nashville, Tennessee, United States Responsibilities: Gain a high level of NetOxygen LOS end user expertise and understand the administration & configurations aspects available with the software toolkit. Effectively communicate NetOxygen LOS functionality and business architecture to customer users. Work with project stakeholders to elicit and capture business requirements and current / future processes. Analyze and thoroughly document business needs of customer. Create solutions for business needs of customer, document functional design for signoff by client stakeholders. Ensure the solution implementation complies with user and business specifications. Assist project manager(s) with time estimates for project tasks. Act as the liaison among stakeholders to encourage innovation for process improvements and system enhancements that result in increased automation, productivity, satisfaction and data consistency. Ensure business and functional requirements are complete and proper approvals are obtained. Work with onsite and offshore development teams during construction process to provide guidance and ensure business requirements and functional design are followed. Assist QA team during testing efforts to insure business requirements are fulfilled. Provide training / mentoring to peers and clients as required. Troubleshoot and conduct root cause analysis of defects. Participate in production system roll out at client site Help develop business/systems training materials, RFI/RFP responses, POC and presentations as requested Communicate with other BSAs to understand interdependencies of all projects. Skills, and Expertise Self-motivated with a strong work ethic; outgoing, eager, and able to work in a high intensity environment Resourceful and independent; able to prioritize tasks, manage time effectively, and handle multiple tasks at one time Flexibility to shift priorities on an as needed basis High level of attention to detail, strong analytical and problem solving skills Strong interpersonal skills Organizational skills to work with the vast array of information gathered during requirements session and analysis of rapidly changing information Demonstrates a broad knowledge of mortgage / consumer / commercial origination lending business to identify and communicate how NetOxygen LOS can best be utilized by the customer Has an understanding of how business processes and workflows enable fulfillment of the customer's business strategy Adept and effective meeting facilitator with strong presentation skills Knowledge of Microsoft Word, Excel, Visio, Teams Knowledge of internet-based research Relational database (SQL Server / Oracle) experience, the ability to write basic database queries and understand relationships between tables Ability to read and understand object oriented programing languages such as VisualBasic, C#, vbscript, javascript a plus Some documents that we would expect the BSA to have created: BRD or Business Requirement Document FSD or Functional Design Document User Stories Process Flow Diagrams Mortgage Origination TRID LE / CD or Loan Estimate or Closing Disclosure CFPB HMDA URLA OtherLoan Origination System or Loan Origination Software (LOS) worked on Ellie Mae Encompass Black Knight Empower MortgageFlex BlueSage
             

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