Job Description :
Healthcare domain experience Working experience in Portals (Provider/Broker/Member) Physically located in PST/MST time zone BSC experience is preferred (Not a Must Have) Work with Blue Shield business users to develop and deliver Business Requirements which include functional, non-functional and technical Requirements. participate in UAT on behalf of business representatives. facilitate and coordinate QA testing with the Blue Shield QA department on behalf of business representatives. participate in activities necessary to create a Project charter, Business Requirements Documents quot;BRD"), Use Cases and Test Cases. facilitate the gathering and publishing the test results to designated Project personnel. assist Blue Shield in the creation of gap and impact analysis documents. assist Blue Shield in the creation of process flow diagrams Defines business requirements and provides analysis to increase operational efficiency. Analyzes actual results against plan and forecast and recommends interventions where appropriate. Identifies opportunities for improvement in operational performance and notifiy management of issues and problems requiring immediate attention. Works cross-functionally in analyzing, designing, and developing business solutions. Provides analytical support for multiple, complex cross-functional projects simultaneously, establishes work plans and time lines; coordinates with internal and external resources.
             

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