Job Description :

Role:: Business analyst

Location :: Remote

MD Contract:: 1 year contract


Job Description

The Business Analyst is leader in their function, responsible for bridging the gap between Client's current processes/technologies and the future state the client wants to achieve.
He/she is a strategic problem solver focusing on streamlining and improving business flows to increase efficiencies and improve ROI.
Responsibilities and Duties
Ability to develop and monitor data quality metrics and ensure business data and reporting needs are met
Strong technology, analytical and communication skills
Ability to provide consultative leadership skills to business partners
Provide Level 2 support for respective business system
Work with business users and the Applications Team to analyze, identify, prioritize and document requirements, context diagrams, use cases, user stories and storyboards for technology requests and workflow improvements.
Partner with stakeholder team to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently across the team
Determine the requirements type needed to most clearly communicate business needs (use cases, stories, diagrams, etc.,)
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Develop user test cases that map to functional requirements. Lead & evaluate success of user accepting testing.
Ensure the delivered product materially meets the success criteria as stated in the project charter. If gaps exist, work with the business to evaluate impacts and determine path to resolve.
Persuade internal and external stakeholders of the benefits of new technology or strategies.
Excellent oral and written communication skills

  • Working experience with O365 & Service Now

Interpersonal and consultative skills, knows how to "read the room"
Facilitation skills (remote or in person, interview or group sessions)
Analytical thinking and problem solving
Fastidious attention to detail
Requirements gathering and documentation
Processes modeling
Ability to learn on his/her feet

  • Understanding of basic technologies & typical constraints (and to know when to ask for help!). Familiarity with the ERP landscape is critical.
  • Familiar with ITIL, Project Management and Development methodologies
  • Experience supporting and working with cross-functional teams in a dynamic environment

Skills and Qualifications
Bachelor's or Master's degree in IT or Computer Science
8+ years of proven experience in an analytics and systems development capacity
Proven analytical abilities
Practical experience generating process documentation and reports
Excellent communicator with the ability to translate data into actionable insights driven capabilities
High proficiency with MS productivity toolset


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