Job Description :
Business Analyst - Level 2 Toronto, ON Contract Must Have (please read full requirements) Extensive experience working on MS CRM Dynamics projects Skills and Knowledge: Requirements gathering methodology and process mapping expertise Ability to document and analyze business and functional requirements, lead/facilitate JAD sessions and prepare required Architecture Documentation Business Analysis skills and demonstrated experience to provide leadership in the creation of business and functional requirements documentation and to capture the data and information needed to document, validate and analyze business processes for the above noted initiatives Using the requirements gathered, the Business Analyst will create Business Cases, Business Requirements Document, other Business requirements artefacts and testing documentation Knowledge of complex case management applications, their workflows and functional integration with front end portals Knowledge of analysing requirements involving secure backend file transfers and data exchanges with 3rd party applications Knowledge and experience in working with business stakeholders on functional design sessions and detailed solution design sessions, negotiating on issues for production Knowledge and experience in building documentation towards production readiness such as support model, SLAs and checklists Experience in converting client requirements and functional specifications to technical design with effort estimation. Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality. Good analytical, communication skills and ability to work independently and also perform as part of a team. Budgeting and forecasting Mandatory Requirements Does the candidate have business analysis skills and demonstrated experience to provide leadership in the analysis and creation of business and functional requirements and design documentation and to capture the data and information needed to document, validate and analyse business processes for legacy applications being replaced Does the candidate have experience with traceability matrix, agile and client centric approaches Does the candidate possess at least 5 years of hands on experience in working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for production Does the candidate possess at least 5+ years of hands on experience in building documentation towards production readiness such as support model, SLAs and checklists? Does the candidate possess at least 5 years of hands on experience in providing first level of triaging support for business and technical SMEs in identifying design gaps from testing cycles and production?