Job Description :
EHR/EMR Consultant
We are seeking EHR/EMR Business Analysts who will serve as a liaison between end-users, project team members and other Information Management resources while providing exemplary customer service and EHR/EMR application support in their assigned EHR/EMR module(s Team members will help position HCL as a center of excellence for application management services.
Strong candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.
Primary Responsibilities:
Lead all phases (e.g. design, build and testing) of small to medium size application projects including EHR/EMR software upgrades, adoption of new EHR/EMR functionality and/or significant enhancements to integrated workflows
Provide EHR/EMR product function expertise for the design, build, and testing for assigned EHR/EMR Care Inpatient module(s)
Collaborate with end users to design, scope, and build EHR/EMR enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
Provide technical and or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers
Develop, support, and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
Work with trainers to develop and maintain application specific training curriculum and materials
Develop strong relationships with operational stakeholders, customers, and business partners
Required Qualifications:
Degree required Bachelor, or Master
10 - 15 years of EHR/EMR Build Experience designing physician, nursing and ancillary workflows
Current / active EHR/EMR certification in one of the following: Epic or Cerner Certification in HL7/FHIR will be preferred. Experience designing physician, nursing, and ancillary workflows
Completed EHR/EMR CEE (Continued EHR/EMR Education) to maintain certifications, proficiencies, and badges
Proficiency with MS Excel, Visio, PowerPoint, and SharePoint
Preferred Qualifications:
Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills
OpTime, Radiant experience and certifications are preferred in addition to Inpatient
Current certification in Epic or Cerner Inpatient Clinical Documentation and Case Management
Key Competencies:
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
In-depth knowledge of EHR/EMR and the full implementation lifecycle of EHR/EMR’s suite of EMR applications
Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
Demonstrate the ability to build and maintain strong internal relationships as well as motivate and inspire other team members through strong consultative skills
Demonstrates a strong ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems
Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations